Designing and implementing the foundations for hyper-scale growth.
We partner with clients to navigate and execute complex growth bets—from Risk Assessment and Regulatory Mapping to Tender Development and Implementation. Our work ensures that high-stakes moves are built on a foundation of technical rigor and meticulous operational launch-readiness.
Key Expertise
> New Product Development
> Innovation
> New Market Entry
> Outcourcing
> Embedded Insurance
> M&A & IPO Readiness
An Operator at the heart of the claims engine room.
Here we move away from being an advisor and get into execution mode. A high performing claims engine can help a business to scale profitably and ensure long term sustainability. We combine automation, technical efficiency and continuous improvement techniques to protect your bottom line while you grow.
Key Expertise
> Indemnity & Severity Management
> LAE Optimisation
> Claims Data Excellence
> Fraud & Leakage Control
> Customer Experience (NPS/CSAT)
Safeguarding the claims promise.
We provide the governance framework required to ensure greater oversight and control over claims outcomes— with a focus on transparency, this pillar is built on protecting your brand against regulatory risk and giving underwriting confidence.
We partner with your team to focus on Systems, Controls, Analytics, QA, and Compliance, providing the tools necessary to maintain internal and external standards for resilience and regulatory compliance.
Key Expertise
> Single Source of Truth
> Internal Audit
> Regulatory Compliance
> Vendor Stewardship
> AI Governance
Aligning human architecture with operational demand.
No strategy is effective without the right people and structure to execute it. We help you build and retain high-performing teams by integrating Dynamic Capacity Modeling, Assignment & Segmentation Rules, and Performance Engineering. Our approach ensures talent is optimized for fluctuating volumes and regional complexities—preventing burnout while building a scalable culture of objective excellence.
Key Expertise
> Capacity & Headcount Modelling
> Segmentation & Assignment Rules
> Leadership Coaching & Mentoring
> Performance Management Frameworks
> Operational Restructuring
